Customer Enquiries

It depends on the strata and program factors but we like to say we're not highest or lowest, we're a best price company. And our best price is transparent and based on market conditions and our fair wage policy. Plus, your price is protected for a minimum of 3 years!

No. We directly manage the work 24/7, and all personnel are BrowMac personnel. All uniforms, equipment, and technology are owned by BrowMac.

Yes. In fact, we're grateful and humbled to share that most of our team members refer their own friends and family to work with us.

Yes. From full time caretakers, to our popular part time / on-call FlexTaker™ program where stratas can enjoy full time support at part time rates. Plus, we have professional trades ready to help, or we can support existing PM managed trades. 

No. We're purely a common area, or strata corporation owned service area company. The only exception is the strata guest suite owned and managed by the strata corporation. 

In as soon as one hour. We can start new locations with emergency services and then unpack and redeploy for a routine schedule. 

Yes. We're insured for $5M Commercial Liability Insurance coverage to ensure people and properties are always protected. 

Yes. For a modest fee we offer status and environmental reports on items like water and electricity use, waste collection, and overall sustainability and money saving opportunities for those who want to track and measure their property's budget and environmental impact.  

Yes. Over the years we've found this to be a smart option which helps stratas retain a familiar face, while freeing costs and time to focus on core responsibilities. Our teams will hire your caretaker or cleaner and support them with training and an immediate pay raise, and also encourage upskilling which ensures they remain engaged, grow, and feel good about their role.